Live delivery
Fashion consultation and booking platform
Swaves
A fashion-tailoring platform for the consultation, booking and client journey around made-to-measure work.
The Challenge
A Delivery Shaped Around the Whole System.
Give a service business a clear customer journey while supporting the operational work behind each booking.
What We Delivered
Cuesoft delivered the booking and consultation platform, with Cueprise and Storefront services supporting the deployment.
Product and Interface Design
Experience Design Is Part of the Delivery.
A Clear Route From Enquiry to Consultation
The customer experience is designed as a booking and consultation journey, so a person can move from an initial request to a scheduled conversation without the business stitching together messages, calendars and a separate operations record by hand.
The Service Team Gets a Connected Record
The interface design joins the customer-facing booking surface to the operational work that follows. A consultation is treated as a real piece of work that can be seen and followed by the business, rather than a form submission that disappears into an inbox.
System Architecture
The Technical Foundation.
A Customer-Facing Booking Surface
The delivery connects a public consultation and booking journey to the operational system that manages the work after a customer chooses a time.
Storefront and Operations Services
The platform is delivered with Storefront and Cueprise services, giving the business a connected customer and operational foundation rather than a disconnected booking form.
Engineering Work
Details That Make the Difference.
Structured Booking and Consultation Flow
The customer journey supports booking and consultation as explicit steps, so the service business can turn an enquiry into an item of work that the operations side can follow.
Cost and Operating Design
Spend Less on Idle Infrastructure.
A Reusable Commerce Foundation
The delivery starts with the Storefront and Cueprise capabilities that already support customer journeys and business operations, avoiding a bespoke platform rebuild for standard operational needs.
Technical Capabilities
- 01Booking UX and interface design
- 02Consultation workflows
- 03Storefront delivery
- 04Cueprise operations
- 05Cloud deployment